During the last few years we have been able to appreciate the incredible technological advances in customer service. Improving the quality of customer service is…
Tag: omnichannel
The relationship we establish with the client has changed a lot in recent years. Not only due to the innumerable technological innovations, social trends have…
Are we working on a real omnichannel strategy? The answer for most eCommerce is NO. It is not enough to organize a store pickup in…